FAQs

[vc_section mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_disable_overflow=”0″ el_id=”faqs”][vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_tta_accordion color=”purple” gap=”15″ active_section=”” el_class=”faqs”][vc_tta_section title=”What is WooNotif?” tab_id=”what-is-woonotif”][vc_column_text text_larger=”no”]WooNotif is a cloud solution for sending WhatsApp messages that connect your phone to our automated system via WordPress plugin and REST API for other framework. WooNotif also works on several plugin/apps like Caldera Forms, Contact Forms 7, and more.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is WooNotif an official product from WhatsApp?” tab_id=”is-woonotif-official”][vc_column_text text_larger=”no”]No. WooNotif is an independent standalone service not in partnership, sponsored or endorsed by WhatsApp and Facebook , Inc.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Whose number will be the sender to send messages? Can i use my own number?” tab_id=”use-own-number”][vc_column_text text_larger=”no”]Yes, you can use your number as the sender to send WhatsApp messages. But you need to register your number to WhatsApp services by install the apps on your smartphone and make sure your smartphone always connected to Internet.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can WooNotif connect with my WhatsApp number?” tab_id=”woonotif-connect-number”][vc_column_text text_larger=”no”]Our system will generate a qrcode from WhatsApp web version on virtual machine for your number. You need to scan the qrcode first in order to make the service works. Once you scan the qrcode, WooNotif will be connected and you can use it to send WhatsApp messages through plugin or API.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What type of WhatsApp account can i use?” tab_id=”whatsapp-account-type”][vc_column_text text_larger=”no”]You can use WhatsApp Business account or Personal account. Our system can run on both versions.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I don’t have WooCommerce site, can i use WooNotif on my own framework?” tab_id=”woonotif-own-framework”][vc_column_text text_larger=”no”]Yes, ofcourse. Although WooNotif is built for WooCommerce, you still can use it on your site framework. Our REST API can be integrated into any programming languages, like PHP, Javascript, Python, and more.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What type of messages can i send?” tab_id=”type-of-messages”][vc_column_text text_larger=”no”]You can send text messages with image, link, and file. Currently it’s not possible to send video but you can send a link from youtube or any other streaming site.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can i use WooNotif for chatbots?” tab_id=”woonotif-chatbots”][vc_column_text text_larger=”no”]Yes, you can setup your own chatbots easily with our plugin version. If you are not using the plugin, you can use webhooks to create autoreply logic.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there a limit in sending WhatsApp messages?” tab_id=”limit-messages”][vc_column_text text_larger=”no”]No, there is no limit on all of our plan. You can send unlimited messages as you like.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does it work in all countries?” tab_id=”work-all-countries”][vc_column_text text_larger=”no”]Yes, WooNotif works from any country where WhatsApp operates.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What does SMS Gateway means?” tab_id=”sms-gateway”][vc_column_text text_larger=”no”]SMS Gateway feature enables you to send text message (SMS) if recipient number is not registered to WhatsApp service. This feature requires you to subscribe to 3rd party service for SMS Gateway, like Twilio, Clockwork, Nexmo, Zenziva, and more.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Should i need a phone connected to Internet?” tab_id=”phone-connected-internet”][vc_column_text text_larger=”no”]Yes, we recommend you to have a phone that connect to internet while using the service. If your phone lose internet connection, we cannot deliver any message. All messages sent when the phone is offline will be remain in the queue until the phone is online again.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can i send broadcast messages?” tab_id=”broadcast-messages”][vc_column_text text_larger=”no”]You can technicaly send broadcast messages but we encourage you to do not send unsolicited messages (SPAM) to any unknown number. We are not responsible of abussive usage that violates WhatsApp terms that might eventually ban your WhatsApp number. The recipients can report your account to WhatsApp as spammer that may cause your account getting banned. We strongly encourage you to send messages that recipients are expecting to receive to minimize the risk of getting banned. If your number is getting banned, WooNotif has no control or responsibility over it.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What happens if the recipient’s number is not associated to WhatsApp?” tab_id=”recipient-not-whatsapp”][vc_column_text text_larger=”no”]The message will fail to send unless you are subscribed to 3rd Party SMS Gateway. Each number that failed to send via WhatsApp will be sent via SMS gateway. No need to worry if the recipient doesn’t get the message.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How to getting started using WooNotif?” tab_id=”get-started-woonotif”][vc_column_text text_larger=”no”]You can start using our services by subscribe to our service. We have two available billing cycle, monthly subscription and yearly subscription.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How to pay the subscription?” tab_id=”pay-the-subscription”][vc_column_text text_larger=”no”]You can pay the subscription via PayPal or local bank transfer if you are Indonesian users.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if i pay late until the subscription expired?” tab_id=”subscription-expired”][vc_column_text text_larger=”no”]Your service will be terminated and you need to renew it. Renewal process will reset token key that you need to setup again.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there any limit of plugin usage?” tab_id=”limit-plugin-usage”][vc_column_text text_larger=”no”]Each subscription comes with one license key to activate plugin on one domain and one WhatsApp number. If you want run the service on multiple domain, you can use our API that can be run on any domain or simply subscribe more license.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][/vc_section]